CASE STUDIES
STRYKER MEDICAL DEVICES
The Expressed Need:
All Call emergency paging system.
The client wishes to re-purpose facility-wide access point data runs in place of new PoE speakers. Create customized scalable paging solution with custom and zones. Add new Cat 6 runs for additional PoE speakers and 5 touch panel locations. Create simplified custom interface for touch panels in 5 paging zones. Ability to page each zone, or all zones in customized groups. Each paging station location must have a simple user interface for bi-directional communication, and or to the zones, or partial zones.
"We've been looking for a company who was able to do this for us. We just couldn't find anyone that could, or even knew how..."
The Solution:
The Crestron TSW 7" was the ideal paging interface. We opted to build our own unique paging stations, -instead of searching for a comprise.
We placed 5 x TSW-770 7” Crestron touch panels at key communication locations; office, warehouse, shipping, production, and the clean room.
With the built-in native RAVA SiP communication platform within each touch panel. Including the ability to create a completely unique and simple custom user interface. The one device was able to handle every aspect of the user interfacing; touch capacitive button, built-in microphone, speaker, and SiP dialing.
In essence, we created a custom touch screen paging system. We utilized the existing cabling previously run to the legacy access points and installed Soundtube IP speakers. Due to the high current requirements. A specially designed PoE switch was included to manage the device loads. The PoE speakers also allow for each speaker to be it's own zone.
The Biamp TesiraForte DAN VT4 acts as a Dante (network audio) matrix with 32X32 of (future) virtual channels available. The Tesira also acts as the telephony gateway audio bridge. The Barix Annuncicom is a SiP server, acting as the touch panel bi-directional dialing host. The Crestron RMC4 manages the touch display graphics while sending specific commands to the Biamp and dialer for call routing. Each and every speaker volume level was adjusted specifically for the location it was installed.
From a design build concept, it was relatively complex for a paging solution. However, the simplified scalable user experience was critical. All parties were extremely happy with the result. Since the installation, the system has been expanded to include more zones and another touch panel has been added.
Scope of Work:
"Walk to any of the 5 touch panel locations and page the system freely. We will preset the volume for each of the 13 zones to a set level required to fill the space effectively. The customized interface of the touch panels will have a 3-zone preset paging control panel (Offices, Production, etc) and including a “Page All”. Upon pressing a select zone or all zones. The button will latch and light up allowing the user to speak freely until unlatched (VIA a second button press). After 30 seconds the panel will reset back to a mute state. All touch panels are connected to the SG350 Cisco PoE switch. A SoundTube IPD-SM52 White PoE speaker will be at all 13 endpoint locations, -all connected to the Soundtube STNet High Output PoE switch. Located in your server room. It will act as a gateway and power for the speakers. The Biamp TesiraForte DAN VT4 will act as a Dante (network audio) matrix with 32X32 channels and will be installed in either one of your server rooms. The control system interface will reside on the Crestron RMC4 control processor. A Crestron Certified AV-Link LP-200 Call Manager handles the addressing for the touch panel door station for up to 10 locations. We’ve allotted time and extra cable to add additional touch panel locations and hardware removal. The Stryker logo can be freely added to the touch panel at each location."
Hardware:
Burnaby
13+ SoundTube: IPD-SM52-EZ-WX-WH
1 x SoundTube: STNet-Switch
1 x Barix Annuncicom 200
1 x Crestron RMC4
5 x Crestron TSW-770-W-S
1 x Biamp Tesira DAN VT4
1 x Cisco SG350-10P PoE switch
PRIVATELY HELD AVIATION GROUP
The Expressed Need:
Simple-to-operate Microsoft Teams video conferencing solution for the US and Canadian offices.
Client moving to MS Teams Internationally. Legacy Video Conferencing system is being removed. Unified Teams MTR solution required for multiple meeting rooms in both New York and Vancouver. From one AV provider. System must have a dual redundant failover.
"We needed a company that could provide exceptional AV service for our Vancouver AND New York offices, -using the latest Microsoft Teams video conferencing platform"
The Solution:
We gave the customer a scalable and solid reliable redundant meeting room solution. The system(s) utilizes the latest Crestron NVX 4K video distribution over IP. Ultra reliable, and worry free.
Particularly for the Manhattan office. We were able to pre-test nearly everything and deploy onsite in a matter of days. We migrated the entire tabletop telephony in both Vancouver and New York, to Microsoft Business Voice. That was a life changing experience. No more painful testing with hours wasted on trail and error. From start to finish. Microsoft Business Voice was deployed and working flawlessly. Directly from the touch interface. The systems were clean, operated exactly the same in both cities, and easy to operate from either in-room touch panel, wall or table.
Scope of Work:
"Overall system functionality Teams will natively operate exclusively on the tabletop touch panel. This will allow for a one-touch join
solution & a straight-forward user experience.
There will be an additional wired touch panel located on the wall as system backup that will offer room
controls & the ability to select the room PC input as a Teams backup. This touch panel will not offer native
Teams integration or one-touch join.
The Vancouver Boardroom has a client provided Steelcase table monument with USB, power, network (Client LAN)
and dedicated PoE port.
Live document collaboration is available with your O365 subscription.
Control System
A Crestron backbone will control the room and will allow for expansion & future system changes. Added
is a redundant CP3N processor in case of a system failure – this will only become active during phase 2 of
the Conference room integration.
You will have a moveable (connected via cable) 10” touch panel for use within Teams. This panel will plug
into a dedicated jack within the table control panel box. This will have a “page flip” that will allow you to
control the room.
A hard-wired 10” touch panel will be located on the wall. This panel will have the essential controls for the
room and will also serve as back up for if the removable panel loses operation. Client will be able to select
room PC to operate Teams by logging in to their Teams account using the mouse & keyboard.
Teams operates on a dedicated NUC PC that is a locked environment.
Additional host PC will allow for USB table input, back up Teams (through browser or software-not
running natively), regular use and remote connection for troubleshooting.
Video System
Crestron NVX encoders & decoders ensure that all video sources are available for routing to any display.
The latest generation of DigitalMedia, DM NVX Series is the only secure solution that delivers 4K60, 4:4:4: &
HDR over standard 1GB ethernet plus USB 2.0 routing, built-in DSP (Digital Signal Processing) and all-in-one
encoding/decoding. Unlike other less secure network AV products, there is no need for an expensive
command line 10Gb infrastructure.
We will install client provided cable box as additional source selection for user.
One Intel NUC PC will be the backbone of the user experience operating exclusively for in room use on
Microsoft Teams. One Intel NUC PC is provided for remote troubleshooting by our team alongside regular
PC use & USB table input.
Share content over HDMI table input to either Teams or to the display, or share content using Clickshare device.
New York Boardrooms are a single display.
Audio System
A Biamp Tesira audio DSP will include a VoIP and pots interface. Either Telco or VoIP can be managed.
Client to provide VoIP configuration details if necessary. Biamp must be registered as an endpoint per
room (as if it were an additional handset) If requested, additional redundancy may be added by
supporting both telephony formats in case of line failure-subject to a change order if requested after
initial sign-off. (This was changed to "Microsoft Business Voice" when it became available)
The room will operate with Shure ceiling MXA 910 microphones, and will be mounted on a pole installed to the
ceiling. The lobe configuration will be adjusted to suit the setup and environment."
Hardware:
Vancouver
1 x LG 86UU340C
1 x 86TC3D-B touch display
6 x Crestron Saros IC6T in-ceiling speakers
2 x Huddly IQ's
2 x Crestron UC-C160-T's (dual system failover redundancy)
2 x ICRON Raven 3104 USB 3.0 Extenders (dual system failover redundancy)
2 x Shure MXA-910W
2 x Crestron CP3N (dual system failover redundancy)
2 x Crestron TSW-1060's (dual system failover redundancy)
1 x DMF-CI-8
xx - DM-NVX-E30C
xx - DM-NVX-D30C
xx - DM-NVX-350C
2 x Biamp Tesira DAN VT (dual system failover redundancy)
2 x Barco Clickshare CSE-200
1 x Cisco SG350-28MP PoE switches
Manhattan, NY
1 x LG 86UU340C
1 x LG 75TC3D-B touch display
12 x Crestron Saros PD6T pendant speakers
4 x Huddly IQ's (dual system failover redundancy)
4 x Crestron UC-C160-T's (dual system failover redundancy)
6 x Icron Raven 3104 USB 3.0 Extenders (dual system failover redundancy)
2 x Shure MXA-910W
2 x Crestron CP3N (dual system failover redundancy)
4 x Crestron TSW-1060's (dual system failover redundancy)
1 x DMF-CI-8
xx - DM-NVX-E30C
xx - DM-NVX-D30C
xx - DM-NVX-350C
2 x Biamp Tesira DAN VT (dual system failover redundancy)
2 x Barco Clickshare CSE-200
1 x Cisco SG350-28MP PoE switches
GENOME BC
The Expressed Need:
Zoom video conferencing systems for multiple meeting spaces.
Client moved into a new building with multiple meeting spaces.
Consistent identical interface and functionality across the office in every meeting room.
Native one touch join zoom rooms functionality and wireless presentation in every one of the rooms.
"Clever AV gave us the perfect solution at a good price. They completely nailed the solution. Works great, and were out of site by the time we moved in..."
The Solution:
Clever AV Inc. will provide, install, and configure multiple One-Touch-Join Zoom room solutions with a consistent interface and functionality across all of the rooms. Each room will have a 10.1” Crestron touch screen with a native Zoom interface that will allow for simplified universal control of the system. A Barco Clickshare will be installed in each one of the rooms to allow simple wireless presentation solutions for IOS, Android, Mac, and Windows users.
This system is completely scalable and agnostic, allowing for discrete room controls where needed, yet runs a completely native Zoom experience for the user. This is a premium system solution without compromise.
Multipurpose Room (404):
Clever AV will provide and install an LG 86” commercial display. The Crestron UC-Engine will be installed discreetly behind the display with the Barco Clickshare. Clickshare CSE-200 allows for wirelessly presenting and comes with 2 USB dongle buttons for simple connectivity (1 per user). Two Logitech Rally 4K PTZ cameras with 15x zoom will be installed in a TBD location. One would be for the presenter and another one for the audience. The cameras would be easy to switch within the Zoom Room interface on the touch panel. We've included a device that will allow the far-end audience to view both cameras simultaneously; see below**. Four Biamp TCM ceiling beam tracking microphones will be installed and connected to the Biamp audio processor. This will allow any person in the room to be clearly heard on the other side of the call. We will customize the coverage pattern digitally within the software to match the exact room dimensions. Six Yamaha 6” in-ceiling speakers will be installed in the T-bar ceiling and will provide loud and clear sound. Crestron 10.1” touch panel with native Zoom interface will be installed on the table or the wall. It will provide a simple One-Touch-Join control. Clever AV will supply, install, program a clean & simple Crestron wall controller that will allow controls for: TV power, volume, and source selection.
Boardroom (406):
Clever AV will provide and install an 86” TV in each room. Precise TV locations and elevations to be discussed.
Both rooms will have Crestron UC-Engine installed behind the display with the Barco Clickshare and other equipment.
Clickshare CS-100 allows one to wirelessly present and comes with a 1 x USB dongle button for simple connectivity. The rooms will utilize a Logitech Rally 4K PTZ cameras with 15x zoom for high image quality when the rooms are combined or separated. Two Biamp TCM ceiling beam tracking microphones (one in each room) will be installed and connected to the Biamp audio processor. This will allow any person in any or both rooms to be clearly heard on the other side of the call. We will customize the coverage pattern digitally within the software to match the exact room dimensions. 4 x Yamaha 6” in-ceiling speakers will be installed in the T-bar ceiling of each one of the rooms and will provide loud and clear sound. Crestron RMC3 compact 3-series control processor will control TV's and room combining when the separation wall is open. Once the rooms are combined, the 86” TV and the touch panel in room 406-B will turn off to prevent misuse of the system. The 86” TV in room 406-A will be the primary and only screen during those meetings. When the rooms are separated, each room will have its own control touch panel for simple One-Touch-Join meetings. The Crestron 10.1” touch screen with native Zoom interface will be installed on the table in each one of the rooms and will provide a simple One-Touch-Join video connection.
Meeting Room (403):
Clever AV will provide and install an LG 65” commercial display. Crestron UC-Engine will be installed discreetly behind the screen together with a Barco Clickshare.
Clickshare CS-100 allows one to wirelessly present and comes with a 1 x USB dongle button for simple connectivity. The Crestron UC video conference smart soundbar will be installed under the TV. It will provide clear sound and image quality and allow for any person in the room to be heard on the other side of the call. The soundbar has an auto-framing camera that automatically adjusts the viewing and framing for the room's users. The Crestron 10.1” touch screen with native Zoom interface will be installed on the table and provide a simple One-Touch-Join connection.
Meeting Rooms (414, 418, 409, 410):
Clever AV will provide and install an LG 49” commercial display. The Crestron UC-Engine will be installed discreetly behind the screen, together with Barco Clickshare.
Clickshare CS-100 allows one to wirelessly present and comes with a 1 x USB button for simple connectivity. Crestron UC video conference smart soundbar will be installed under the TV and will provide clear sound and image quality and allow for any person in the room to be heard on the other side of the call. The soundbar has an auto-framing camera that automatically adjusts the viewing and framing for the room's users. The Crestron 10.1” touch screen with native Zoom interface will be installed on the table and provide a simple One-Touch-Join connection.
Sound masking (General areas):
Included is a State of the Art discrete sound masking system to be installed for all specified required areas, which includes: 40x ultra-discrete speakers, an active network controlled system, and 3 zone audio level control.
*Please note that Microsoft Teams MTR systems now allow for a native Zoom and Teams experience together. This recent interop collaboration between both leading platforms. Cisco and others will soon follow if you'd prefer to lead with a native MS Teams system. Please let us know, and we can convert the base system to a native Teams experience. Our team can have an in-depth discussion with your team at a later date.
Hardware:
18 - Crestron Saros IC6T Speakers
1 x Ubiquiti switch
4 x LG UT640T 86"displays
8 x 49UT640S 49" displays
3 x Crestron RM4's
3 x CS-100 Barco Clickshare
1 x Crestron UC-B30-Z
2 x Crestron UC-C100-Z
1 x Crestron UC-CX100-Z
3 x Biamp Parle TCM-X beamtracking ceiling microphones
1 x Cisco SG350-10P PoE switch